Contact Us

Our storefront is located in The Tannery Marketplace at:

50 Water Street
Mill #4, Suite 402 & 403
Newburyport, MA 01950

Questions, comments, ideas, requests?
We'd love to hear 'em!
Email us at info@portplums.com or call us at 978-462-7700.

Winter 2021-2022 Store Hours:
Monday: 10am - 6pm
Tuesday: 10am - 6pm
Wednesday: 10am - 6pm
Thursday: 10am - 6pm
Friday: 10am - 6pm
Saturday: 10am - 6pm
Sunday: 10am - 4pm

Curbside Pickup Hours are during the above regular business hours

Closings & Delays:

Weather delays/closings will be posted on our Facebook and Instagram pages

We will be closed on Thanksgiving Day,
Christmas Day, New Year's Day, Easter, and Independence Day.
We close at 4pm on the day before Thanksgiving, Christmas Eve
and New Year's Eve.

Regarding Donations:
We love to support our wonderful, local community.
We also get an enormous number of requests for donations every month.
Please keep in mind that we are a small business and cannot support every cause.

Return Policy:

Food Products:
No returns on oils, vinegars, or food products.
Oil & Vinegar bottles cannot be of extreme temperature.
(i.e. left in a cold or hot car for extended periods of time)
Exchange or store credit on unopened food items within 14 days with receipt.

Other Products:
Exchange or store credit within 30 days with receipt.
We will only accept unopened and unused merchandise
unless a manufacturer’s defect occurs

All sale items are final sale, no exceptions.
Custom ordered products and customized items are also final sale.

We take this policy very seriously; please have your receipt ready.